These CloverLink Vendor Terms (the "Terms") are an agreement between you and Cloverlink LLC ("CloverLink", "we", "us"). They apply when you apply to CloverLink as a vendor and whenever you use CloverLink to find, accept, do or get paid for jobs. "You" means you and the business you sign up for. Please read them; they are written to be understood without a lawyer.

1. Your agreement

Checkbox text: "I have read and agree to the CloverLink Vendor Terms (cl-vendor-terms-v1.2) and the CloverLink Privacy Policy. CloverLink (Cloverlink LLC) is a platform only: it does not hire me, guarantee me work or verify my documents."

By checking that box on the CloverLink vendor application, or by using CloverLink as a vendor, you agree to these Terms and to the CloverLink Privacy Policy (https://cloverlink.co/privacy). If you sign up for a business, you confirm you are allowed to agree for it. You must be at least 18. We keep a record of your acceptance (the version, date and time, IP address and browser). Existing vendors accept these Terms at their next login before taking new jobs.

2. What CloverLink is, and what it is not

CloverLink is a platform. It connects property owners (and the people who manage property for them) with independent cleaning, maintenance and inspection businesses, and it processes the payment for jobs booked through it.

CloverLink does not provide cleaning, maintenance, inspection or any other property service.
CloverLink does not hire, employ, train or supervise vendors, and it does not hire vendors on an owner’s behalf.
Each owner decides which vendor to use. The job itself is between you and the owner.
CloverLink is not a party to the work you do. Its role is the platform, the messages it carries and the payment and fee terms in Section 8.
Cloverlink LLC decides which vendors are approved, by category and area. HostDesk (Superhost Depot Inc dba HostDesk) is a customer of CloverLink that schedules jobs; it does not approve vendors and charges you no fee.
Affiliate disclosure: Oakclean (a trade name of WFDM1 LLC, formerly Clover Home Services) is under common ownership with Cloverlink LLC. Job routing is neutral: Oakclean gets no preference and pays the same CloverLink fee as every other vendor (see Section 18).
Payment collection: CloverLink accepts job payments from owners as your limited agent. Once an owner pays CloverLink for a job, the owner has paid you for it, and CloverLink then owes you your share under Section 8.

3. You are an independent business

You use CloverLink as an independent business. You are not CloverLink’s employee, agent, partner, joint venturer or franchisee, and nothing in these Terms makes you one. You cannot sign or promise anything for CloverLink.

You decide whether to accept a job, and how, when and with whom you do the work, within what you agree with the owner.
You set your own prices. Any cleaning-fee estimate shown on cloverlink.co is an estimate, not a quote. It is based only on the owner’s inputs, never on other vendors’ quotes, and you never have to match it.
You are free to work for anyone else, on or off CloverLink. There is no non-compete and no exclusivity.
CloverLink pays you no wages or benefits and does not withhold taxes for you.
If you use your own workers or subcontractors, they are yours, not CloverLink’s: you are responsible for choosing, supervising and paying them, for their conduct and for their compliance with the law. This applies to every vendor, including Oakclean.

4. No guarantee of work

Being accepted on CloverLink does not guarantee any number of job requests, any jobs or any income. CloverLink may show or send job requests to you, but it does not promise to.

5. Your license, insurance and other documents

A license and insurance are optional on CloverLink, unless the law requires them for the work you take on. You may add a license, insurance certificate or other documents to your CloverLink profile.

Insurance: if you tell CloverLink that you carry insurance (general liability, and workers’ compensation if you have employees), you must upload proof of it, such as your certificate of insurance, and keep it current. If you do not carry insurance, you do not upload anything.
Owners see what you have on file. If you have no insurance on file, owners see: "No insurance on file. Submitted by vendor; not verified."
Documents are vendor-submitted. CloverLink does not verify them, check them with the issuer, or run background checks on vendors.
Owners are told that your documents are provided by you and are not verified by CloverLink, so they can decide for themselves.
You promise that everything you submit is true, current and yours, and you will update or remove anything that expires or changes.
You will not accept a job you are not legally allowed to do, or one that needs a license or insurance you do not hold. For example, in California most construction or repair work worth $1,000 or more (labor and materials together) needs a Contractors State License Board (CSLB) license. Check the current rules for your work.
If you carry general liability insurance, we ask (but do not require) that you name Cloverlink LLC as an additional insured.

6. Your responsibilities

You are responsible, at your own cost, for:

Licenses and permits: holding every license, permit and registration your work requires.
Insurance: any insurance the law requires for your work (for example workers’ compensation if you have employees). Other insurance is your choice; if you say you carry it, upload proof (Section 5).
Taxes: reporting and paying your own income, self-employment, sales and other taxes. See Section 8 for tax forms.
Safety: working safely and following the law, the property’s rules and any safety instructions you are given.
Quality: the quality of your work and fixing problems you cause, as agreed with the owner.
Tools, supplies and travel, unless you agree otherwise with the owner.
Property and privacy: protecting access codes and keys, respecting guests’ privacy and belongings, and never sharing them.
Damage or loss caused by you, your workers or your subcontractors.

7. Job requests and jobs

A job request shows the work, the property, the timing and the price or quote. You may accept or decline it.
When you accept a job, you agree to do it as described and on time, or to tell the owner promptly through CloverLink if you cannot.
Property and owner instructions shown with a job (check-in times, house rules, checklists) are part of that job.
Disputes about the work are between you and the owner directly. CloverLink is a platform, not a party to them. It does not decide them and is not responsible for the outcome, but it may share the job’s records (for example the job details, messages, photos and payment records) with you or the owner on request, or as the law requires. See Section 15.
Koli Verified: some properties show a Koli Verified badge. The badge reflects the last logged inspection (date shown). It isn’t a guarantee of safety or condition.

8. Payments and the CloverLink fee

Owners pay for jobs through CloverLink. Payments are processed by Stripe through CloverLink’s Stripe account (Stripe Connect). To be paid you must set up a Stripe account through CloverLink and agree to the Stripe Connected Account Agreement (https://stripe.com/connect-account/legal), which is between you and Stripe. Stripe may ask you for identity and bank details; CloverLink does not see your full bank details.

CloverLink keeps a platform fee from each job payment:

The fee is 10% per job, minimum $5, maximum $500 per job, as set out in the CloverLink fee schedule (version cl-fees-2026-10-13c).
The $5 minimum applies on every transaction. Because the minimum fee is $5, a job of $5 or less pays you nothing.
Stripe’s payment processing fees are covered inside CloverLink’s 10%. They are not taken from your share separately. Card dispute fees are not processing fees and are handled under Chargebacks below.
The CloverLink fee is non-refundable to you. If an owner gets a refund for a job, in full or in part, CloverLink keeps its fee and the refund comes out of your share, so you bear the 10% CloverLink keeps (or the $5 minimum or $500 maximum, where they apply).
If a refund is caused by CloverLink’s own error, CloverLink returns its fee.
Chargebacks (card disputes): we tell you promptly about a dispute on your job, and you may send us evidence (photos, messages, check-ins) within 5 business days for us to submit to Stripe.
Dispute fee: you pay the dispute fee Stripe charges for a dispute on your job (currently about $15 per dispute; Stripe sets this fee and may change it). We recover it from that job’s payout or from your future payouts.
If the dispute is won: if Stripe returns its dispute fee, we return it to you. If Stripe keeps its fee even when a dispute is won, the fee stays with you.
If the dispute is lost: the payout for that job is reversed, and the dispute fee stays with you.
CloverLink’s error: if the dispute is caused by CloverLink’s own error, CloverLink pays the dispute fee, bears the loss and returns its fee.
Negative balance: if a reversal, refund or chargeback leaves your CloverLink or Stripe balance below zero, we may recover it from your future payouts. If it is not recovered within 30 days, you agree to repay it on request.
Fee changes: we give you at least 30 days’ notice by email and in your CloverLink dashboard. A new rate applies only to jobs you accept after its effective date. You may stop using CloverLink before then without penalty.

Examples: a $40 job has a $5 fee (10% would be $4, so the $5 minimum applies) and you receive $35. A $200 job has a $20 fee and you receive $180. A $4 job has a $4 fee (the whole payment, under the $5 minimum) and you receive $0. A $6,000 job has a $500 fee (10% would be $600, so the $500 maximum applies) and you receive $5,500. If that $200 job is fully refunded to the owner, CloverLink keeps its $20 fee, so you return the full $200: your $180 share plus the $20 fee.

Payouts reach your bank on Stripe’s schedule. CloverLink does not control bank or Stripe processing times.
If Stripe or the law requires a payment to be held, reversed or refunded (for example a card dispute), the payout to you can be held or reversed to match.
You may receive a Form 1099 (issued by CloverLink, or by Stripe on CloverLink’s behalf) for payments you receive through CloverLink, as the tax rules require. Keep your tax details in Stripe up to date.

9. Text messages (CloverLink Messaging)

If you choose to, you can receive text messages from CloverLink about job offers, scheduling and customer care. Texting is optional and is never a condition of signing up or of using CloverLink. The program is described at https://cloverlink.co/sms-opt-in and in the CloverLink Terms of Use (https://cloverlink.co/terms). Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help.

10. Your data and privacy

What we collect: your business and contact details, the documents you upload, your job records (requests, messages, photos, check-ins) and your payout records.
Who sees it: owners see your business profile and the documents you submit, so they can choose a vendor. Service providers that run CloverLink for us process it on our behalf: Stripe (payments and payouts), Postmark (email) and Twilio (text messages).
Text messages: we text you only if you have opted in (Section 9).
We do not sell your personal information.
Your use of others’ data: you may use guest and owner information (names, contact details, access codes, property details) only to do the job, must keep it secure, and must not keep, share or sell it after the job.
The CloverLink Privacy Policy (https://cloverlink.co/privacy) has the details, including your privacy rights.

11. Approval, suspension and ending

CloverLink may accept or decline an application, ask for more information, or suspend or remove a vendor account, at its discretion and as the law allows.
You may stop using CloverLink and close your account at any time. Please finish or hand back jobs you have accepted.
Either of us may end this agreement at any time. CloverLink will give notice by email unless it suspends or removes an account for safety, fraud, a legal requirement or a serious breach.
Open jobs: when the agreement ends, you finish the jobs you have accepted or tell the owner promptly through CloverLink that you cannot.
Money already owed to you for completed jobs is still paid, subject to Section 8. Payments may be held for as long as a refund or card dispute can still be made on a job (up to 120 days), and then released less any reversals.
Sections 3, 5, 6, 8, 10, 12, 13, 15 and 17 continue to apply after your account ends.

12. Claims caused by your work

If someone makes a claim against CloverLink because of your work, your workers or subcontractors, a document you submitted, or your breach of these Terms or the law, you will defend CloverLink against it and pay the resulting losses and reasonable costs, as the law allows.

13. Disclaimers and limits on liability

CloverLink acts as a platform only. It is not responsible for the work vendors do, or for what owners, guests or other vendors do or fail to do.
CloverLink is provided "as is". We do our best to keep it working but do not promise it will always be available or error-free.
To the extent the law allows, CloverLink is not liable for indirect, incidental, special or consequential damages, or lost profits.
To the extent the law allows, CloverLink’s total liability to you is limited to the greater of the CloverLink fees you paid in the 12 months before the claim or $100.
These limits do not apply to liability for fraud, willful injury, gross negligence or violation of law, or to anything else that California Civil Code section 1668 or other law does not allow a contract to limit.
Your promise in Section 12 to cover claims caused by your work is not limited by this Section.

14. Changes to these Terms

We may update these Terms. Each version has a version id and date shown at the top. If a change is material we will tell you at least 30 days in advance, by email and in your CloverLink dashboard, and we may ask you to accept the new version before you take new jobs. Fee changes follow Section 8.

15. Disputes and governing law

Disputes about the work (between you and an owner) are between the two of you directly and are handled under whatever you and the owner agreed. If you did not agree otherwise, they are normally governed by the law of, and resolved in, the place where the property (the job site) is. CloverLink is not a party; it may share the job’s records on request (Section 7).
Disputes between you and CloverLink about fees, payments or the platform: please contact us first (Section 16) so we can try to resolve it informally within 30 days. If we cannot, these Terms are governed by the laws of the State of California, and the dispute is resolved in the state or federal courts in Los Angeles County, California. Either of us may instead bring a claim in small claims court where it qualifies.

16. Contact and notices

Cloverlink LLC · 9650 Telstar Ave, Unit A-147, El Monte, CA 91731 · [email protected] · 888-464-6068

Send written notices to CloverLink at that postal address or to [email protected]. We send notices to you at the email address on your CloverLink account.

17. General

These Terms, the fee schedule and the Privacy Policy are the whole agreement between you and CloverLink about using CloverLink as a vendor.
If any part of these Terms cannot be enforced, the rest still applies.
You may not transfer these Terms without our written consent. We may transfer them to a company that takes over CloverLink.
You agree to receive these Terms, notices and records electronically.
Not enforcing a right right away does not waive it.

18. Oakclean and CloverLink

Oakclean, a trade name of WFDM1 LLC, is a cleaning company under common ownership with Cloverlink LLC. Oakclean has its own manager and offers services on CloverLink as a vendor, competing with other vendors for jobs.

Oakclean follows the same Vendor Terms, fees, payout rules, ratings and quality standards as every other vendor.

Today, CloverLink offers jobs to nearby vendors. We may improve how we match jobs to vendors over time, and any matching method will apply the same rules to Oakclean as to every other vendor. CloverLink does not give Oakclean priority, first offer, or any other preference in assigning jobs.

In the future, CloverLink may offer paid sponsored placement. If we do, it will be open to any vendor on the same price and terms, Oakclean will pay the same as everyone else, sponsored placements will be labeled, and we will update these terms before it starts.

CloverLink does not share other vendors’ pricing, customer lists or performance data with Oakclean, except as it shares the same information with all vendors.