Fees and FAQ
Fees and questions
Answers to the questions we hear most.
Fees
What everyone pays
| Hosts and customers | No CloverLink fee for hosts |
|---|---|
| Pros | Vendors pay the CloverLink platform fee on each paid job. |
| Platform fee | 10% of each paid job |
| Minimum | $5 per job |
| Maximum | $500 per job |
| Card processing | Included in CloverLink's fee. Vendors pay no extra processing fee. |
| Joining | Joining CloverLink is free: no subscription and no lead fees. |
Examples
| Job price | CloverLink fee | Vendor receives |
|---|---|---|
| $200 | $20 | $180 |
| $30 | $5 | $25 |
| $4 job (below the $5 minimum) | $4 | $0 |
| $6,000 | $500 | $5,500 |
Fee = 10% of the job price, at least the minimum and at most the maximum, and never more than the job price.
The minimum platform fee is $5 per job. On jobs of $5 or less, the fee equals the job amount, so the pro receives $0 for that job.
Full fee schedule →Money timing
How pros get paid
Coming soon
Connect Stripe
CloverLink doesn’t see your full bank details.
Job closed
The fee comes off
Fee = 10% of the job price, at least the minimum and at most the maximum, and never more than the job price.
Closed and paid
Sent to you through Stripe
Once payouts open: after a job is closed and the customer has paid, CloverLink automatically sends your share (the agreed price minus CloverLink's fee and any amounts owed under the Vendor Terms) to your Stripe account. Stripe then pays it out to your bank on Stripe's standard schedule. If the customer doesn't pay, there is no payout for that job until they do.
Questions
Common questions
Do hosts pay a CloverLink fee?
The CloverLink fee is a share of each paid job, paid by the pro. Hosts never pay it.
What do pros pay?
10% of each paid job, with a $5 minimum and a $500 maximum per job. On jobs of $5 or less, the fee equals the job amount, so the pro receives $0 for that job. Stripe’s processing fees are included. Joining is free.
Full fee scheduleWhen do pros get paid?
Once payouts open: after a job is closed and the customer has paid, CloverLink automatically sends your share (the agreed price minus CloverLink's fee and any amounts owed under the Vendor Terms) to your Stripe account. Stripe then pays it out to your bank on Stripe's standard schedule. If the customer doesn't pay, there is no payout for that job until they do. CloverLink doesn’t see your full bank details.
What happens to the fee if a job is refunded?
The fee is non-refundable. If a job is refunded to the owner, CloverLink keeps its fee and the vendor bears it. If a refund is caused by CloverLink's own error, CloverLink returns its fee. Chargebacks (card disputes) are handled under the CloverLink vendor agreement. If a card dispute (chargeback) is filed on your job, you pay Stripe's dispute fee (currently about $15), which is returned to you if Stripe returns it after a won dispute. CloverLink pays it when the dispute is caused by CloverLink's own error.
Full fee scheduleDo I need a license or insurance?
Not to join, unless the law requires them for the work you take on. If you say you carry insurance, upload proof. Owners see what you’ve submitted, marked “Provided by the pro”.
Where do I sign in?
Vendors sign in at app.cloverlink.co. Old HostDesk vendor links forward you there automatically, and you stay signed in.
app.cloverlink.coWhy am I asked to accept the Vendor Terms?
Every vendor accepts the CloverLink Vendor Terms once, at sign-up or at the next login. It takes about a minute. Until you accept, you can’t accept new jobs, send quotes or respond to recurring jobs. Jobs you already accepted don’t change.
CloverLink Vendor TermsWhy can’t I see a door code?
Access codes and instructions show only to the person assigned to the job and their company’s admins, from 24 hours before the job until it’s finished. Ask your team lead if you need it sooner.
Will I get text messages?
Only if you opt in. For now, job notices come by email and in the app; text messages start later from 888-464-6068. Reply STOP to opt out at any time.
Fee schedule
The full fee schedule
Effective October 13, 2026 · Version cl-fees-2026-10-13c
This schedule sets out what CloverLink charges vendors. It is part of the CloverLink vendor terms.
Who pays
- Vendors pay the CloverLink platform fee on each paid job.
- Joining CloverLink is free: no subscription and no lead fees.
- HostDesk takes no vendor fee.
The platform fee
- Platform fee
- 10% of each paid job
- Minimum
- $5 per job
- Maximum
- $500 per job
- Card processing
- Included in CloverLink's fee. Vendors pay no extra processing fee.
Jobs of $5 or less
The $5 minimum still applies, so CloverLink keeps the whole job price and the vendor receives $0. Example: a $4 job → the vendor receives $0.
Refunds
The fee is non-refundable. If a job is refunded to the owner, CloverLink keeps its fee and the vendor bears it. If a refund is caused by CloverLink's own error, CloverLink returns its fee. Chargebacks (card disputes) are handled under the CloverLink vendor agreement. If a card dispute (chargeback) is filed on your job, you pay Stripe's dispute fee (currently about $15), which is returned to you if Stripe returns it after a won dispute. CloverLink pays it when the dispute is caused by CloverLink's own error.
Example: a $200 job is refunded to the owner → the $20 fee is not returned.
Changes to this schedule
Fee changes are announced at least 30 days in advance, by email and on your dashboard. A new rate applies only to jobs accepted after its effective date, and you may stop using CloverLink before then without penalty.
Operator
Cloverlink LLC
9650 Telstar Ave, Unit A-147, El Monte, CA 91731
[email protected] · 888-464-6068
Read the full terms
The fee schedule, Vendor Terms, Terms of Use and Privacy Policy have the details.